Terms of use

Communication

By entering your e-mail address in the order form or elsewhere on this website, you give us permission to contact you regarding your order, as well as regarding new books (up to 4 promotional e-mail messages yearly). Your e-mail address shall not be transferred to third parties. You may reply and request to unsubscribe from promotional e-mail, and your address shall be removed from the mailing list.

Shipping

Printed books ordered on this website will be posted to buyers within 7 business days of payment, unless stated otherwise on the product page (e.g., in the case of pre-sale, or when the book is out of stock).

Shipping methods:

  • Israel Post: registered post with delivery confirmation (both within Israel and internationally).
  • Local pickup: collect your books from Kfar Saba, Jerusalem or Rehovot; once you’ve paid for your order, we will contact you to co-ordinate the pickup.

Zeresh Books are not responsible for delivery times once the package is shipped.

For electronic books ordered on this website, buyers will receive a separate e-mail message with a download link. The message will usually be sent within a couple of hours of payment. The download link will remain available for at least 30 days; if the need ever arise to download the book again and the link is not available, please contact Zeresh Books to receive a new link. The e-mail message shall be sent to the e-mail address given on the order form, unless requested otherwise in the order notes.

Cancellation

Orders may be cancelled by sending us an e-mail message with the order details, subject to the law. Printed books may be returned within 14 days and in new condition only; return shipping will be paid by the customer. Shipping costs are non-refundable. The purchase of electronic books cannot be cancelled after they have been downloaded.

Warranty

All books sold by Zeresh Books are provided “as is”, with no warranty whatsoever as to their content.

Intellectual property

Books published by Zeresh Books are the intellectual property of Zeresh Books and their respective authors. E-books sold on this website are licensed for the buyer’s own use only, and are marked accordingly, both visibly and invisibly.

The purchase of books on this website, and the download of digital copies whereof, constitute acceptance of these terms of use.

Orders placed on this website shall be governed by the laws of the State of Israel only. In any case of conflict, the Hebrew version of this document shall prevail.

We reserve the right to update this document at any time.

Should you have any enquiries, please contact us at books@zeresh.co.il.